Josh Thompson and the rest of the team at Sytner Cardiff handled the small repair to my X3 in a totally prefessional and friendly manner. Salesperson Edward was both information helpful and professional throughout process. From the first instance he was so uninterested and unhelpful. Efforts were made to make the experience better for us. Find Sytner Cardiff BMW in Cardiff, CF11. Well looked after and the work undertaken was excellent. My car had a fault which was quite awkward to diagnose. Thank you. We were promised our car would be delivered before Christmas and only after the funds were sent you chose to tell us this would not be until after the new year and also that certain repairs (that were promised would be done) were not done and asked us to complete this ourselves. All COVID rules were adhered to and the work carried out to a high standard as always. Management. Here at Sytner Cardiff we have the expertise and knowledge to help in every possible way. explained to me everything which was done for my car. Sytner Group is looking for a passionate and driven Used Car Performance Manager to join our motivated and growing sales team at Sytner Cardiff BMW. Sytner BMW cardiff May 2015 – Present 4 years 5 months. View the Sytner Cardiff BMW Stocklist located in Cardiff, United Kingdom with PistonHeads Classifieds, the UK's best online used Cardiff, United Kingdom classifieds. Everything explained in details when collecting my vehicle after service. Ease of service considering current restrictions. The sales person Edward Phillips was amazing he has a very personal touch and was supportive throughout. Welcome to Sytner MINI, Cardiff. Visit us today. Kontaktinformationen und 1 bewertung für Sytner BMW in 50 Penarth Road, Cardiff, Vereinigtes Königreich anzeigen oder eine Bewertung schreiben. Let me work from a desk while waiting for car. So even if we don't have a position for you at the … 2.8 out of 5 stars. Apply online. Very satisfied, everything seemed to go smoothly. I am extremely satisfied due to the friendly and professional service received in addition to the regular updates received. They have put in place safety measures to make their customers feel as safe as possible. Very happy with arrangements at reception and service provided by your customer agent. Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. Erkunden Sie eine interaktive Karte mit Orten in … During this time service process was handled very well. They did everything they could to keep me safe with a smile. X5 hybrid is definitely highly recommended. Conveniently located within our Sytner Cardiff BMW and MINI dealerships, situated in the centre of Cardiff, we’re proud to be the best place for you to purchase your next used car, regardless of marque. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW… Totally satisfied from the booking in stage to collecting the car. Ann Harry was a credit and carried out the experience with a warm approach and made sure all her promises were met. Search for local New Car Dealers near you on Yell. They have always looked after me and have given the best service. Looked after me well , while waiting for my car . The video of the mechanics carrying out the Vehicle health check was a nice touch. As we expected when we have purchased vehicles before from Sytner Oldbury the service and welcome has been second to none. Latest jobs. Reply from Sytner Cardiff BMW. The staff are friendly and helpful. Communication was next to non existent and had to call several times just to get an update. Salary/Benefits. Staff as always very helpful. Received a phone call to tell me the car was ready, but was told, 'No rush we're here until 6pm'. Once again this rating is only based on my experience with Alison Williams and her interaction with me. Copy link. Thank you The work was completed in 90 minutes and they notified me. As always, I am very happy with service received and always leave with a smile on my face knowing that all the work has been completed at the highest standard. The new two-storey dealership will stock new and pre-owned BMW vehicles, including electric cars from BMW’s ‘i’ division. Write a review. I will pass on your feedback to Liam and we look forward to seeing you again soon. By Ubayd 6 Days ago | VERIFIED PURCHASE, Our experience here has been horrendous. Click and Collect with Sytner Group! I had a problem with the car your service department dealt with the problem very efficiently. Sytner currently operates state-of-the-art BMW Centres nationwide, ensuring that there is a convenient location for almost everyone. Report this profile Activity #carshop Liked by Dean James. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. The team kept me informed throughout the day as to what was going on and what extra servicing I should take. Excellent service and the lady I dealt with was professional, caring and very pleasant. We are perfectly situated in the centre of Cardiff close to Cardiff Central train station and our showroom is open seven days a week. See our work with the Sytner BMW Garage in Cardiff. 1 review, contact details and business hours of Sytner BMW at 50 Penarth Road, Cardiff, United Kingdom. He was a bald, white guy with a larger build. https://bit.ly/340Twcd *Ts&Cs apply. I received AWFUL service at Sytner BMW… I received AWFUL service at Sytner BMW Leicester on October 2nd. 402 people follow this. He is an asset to your company. This not only means that we commit to maintaining the highest possible dealership standards at all times, it also means that you can play a vital role in this innovative and exciting brand that is forever changing and market leading. Regards, Dean James, Head of Business. I was kept up to date and had everything fully explained to me. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. Professional, courteous staff, fantastic facilities, and the price charged was surprisingly reasonable. Review from Excellent service and superb car I do hope you enjoy your fantastic new vehicle moving forward, please don't hesitate to get back in touch if there is anything else we can do for you. For your chance to win and find out more, click the link below. It was fantastic to see how well the dealership is handling the current pandemic, and doing a fantastic job of it, the drop off and collection of the vehicles are smooth and efficient and the work was carried out quickly and reliably, Sadly unable to clean the car but this was due to covid, My vehicle was collected and delivered back to me on the day and all was fine. Both me and my car have been looked after by the team at Sytner. Motor Technician, MOT Tester. Report. Fault was fixed in the expected time frame. For expert BMW service, and a very wide selection of Approved Used Cars, you've come to the right place. The staff are very professional. Community See All. Fantastic, Extremely satisfied. Excellent service from Ed who despite the issues associated with lockdowns and COVID remained committed to meeting my needs and expectations and showed great customer service throughout my vehicle purchase journey. Sytner Cardiff BMW. Whilst we are very pleased you are visiting our website, we would like to welcome you to one of our retailer locations … Everything, from buying the vehicle to the handover has been great. I thank you all so much, its very much appreciated. Laisser un avis. We unders…, Dear Ubayd, thank you for taking the time to post your feedback and I offer my apologies that the experience did not meet your expectations. They also gave me what I considered to be a good part exchange price for my X3 and a good deal on my new 330e. 50 Penarth Road Cardiff South Glamorgan CF10 5RS. Sytner Cardiff BMW - AGENTS, DEALERS AND DEALERSHIPS FOR TRUCKS AND INDUSTRIAL VEHICLES, CAR AGENTS, DEALERS AND DEALERSHIPS, USED CARS, CAR BODYWORK AND SPRAY PAINTING, Cardiff, CF11 8TT, Penarth Road 287, TEL: 02920550..., United Kingdom, On this page : Sytner Cardiff BMW, GB104178538 By steve atkinson 5 Days ago | VERIFIED PURCHASE. Very very satisfied. Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. Today, we have called several times and no one has taken our call or returned it. All staff were pleasant and helpful during my visit. The UK's Leading Retailer of BMW Cars. Assisting mechanics (Former Employee) - Cardiff - 21 February 2018. service contact very efficient and friendly. Smooth and professional. Had to go in 2 times. Buying a new car should be a great exciting experience - in this case it has not been. I have always had my BMW serviced with Sytner Cardiff. Good service. Good phone manner when booking car. It was a very well organised process and the service was completed quickly and efficiently. Our full experience is too long to mention here but will be sending in a letter to you direct and BMW head office detailing the points and experience that has caused us great stress due to the failings here. Dear Mr Davies, thank you for this excellent feedback regarding your recent purchase of a new BMW X5 45e M Sport. Job culture. In our state-of-the-art dealerships across the U.K, Sytner Group represents the world’s most prestigious car manufacturers. Job work-life balance. 029 2055 0300. Share. Very eager to help out considering I was driving over a hundred mile to have my service. Well my car needed a little attention what I couldn't do they helped me with that. Angharad Davis HR Manager (Assoc.CIPD) at Sytner BMW/MINI Cardiff & Newport Cardiff, United Kingdom 445 connections I was very impressed with the arrangements to del with the restrictions arising from covid and service advisor was first class in explaining the routine and she was very accurate about the length of time I would be waiting. Our centre star rating is based on customer satisfaction scores from real customers. I like thank all the team for putting my car back to a perfect condition. With Sytner Cardiff BMW. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW, keeping it in peak condition. The vehicle was then delivered to you in Scotland on 4th January. Sytner Sheffield are proud to be supporting the Weston Park Cancer Charity Grand Christmas Auction again this year by offering a luxury BMW* for the weekend and a full valet on your current vehicle. Ann Harry, was particularly helpful and professional. Everything was well-organised and personal service was excellent. The successful candidate will be responsible for building and developing outstanding relationships with local businesses in order to secure and maintain the supply of their company car fleets. Sytner Cardiff BMW. Kind regards Sytner Cardiff BMW. Everyone was very friendly. You will also see below customer comments, which are unedited. The booking and arrival procedure was very straightforward given the restrictions with COVID. Head of Business at Sytner Cardiff BMW & MINI Newport, United Kingdom 500+ connections. Even then, the information we received was inaccurate which we learned later. A very professional team and excellent customer experience. There service at Cardiff is always first class from the moment you get to the show room. Great customer care from the minute you walk in to the handover of your new car. Liked the video report on my car. Everything arranged in advance, then efficient and stress free. t: 01430330333 e: info@everard.co.uk About youThe team at Sytner BMW Cardiff is incredibly committed to being famous for delighting our customers and getting it right first time. I appreciate this meant a delay of approximately 11 days but clearly this was predominantly impacted by the holiday period. During this unprecedented time Edward Phillips of Sytner Cardiff kept me fully informed and was extremely helpful. Sytner BMW Cardiff has an exciting opportunity for a high calibre, enthusiastic Corporate Sales Manager to join their thriving team. Alison on reception was very helpful. Whether you're looking for something luxurious like the sensational BMW X7, something electrifying like the futuristic BMW i3 or something dynamic like the proven BMW 3 Series, we're sure that you'll be able to find the perfect Approved Used BMW at Sytner BMW. Regards, Dean James, Head of Business. I was completely satisfied with the service experience. Work done as requested in a timely manner and to a top standard, Excellent service - the videos of the work done were very helpful, again prompt service kept updated as to progress with the vehicle Alison very helpful, As said the service is above and beyond what I expected wonderful, the check in process was excellent and the same when i came back to collect the vehicle. Extremely polite professional & helpful. Sytner Group is looking for a passionate and driven Used Car Performance Manager to join our motivated and growing sales team at Sytner Cardiff BMW. No news found with your current search criteria. Excellent sales person and finance guy was very helpful and made the paperwork side very straight forward. Sytner BMW (Cardiff, UK) Car Dealership in Cardiff. Ed Phillips at Cardiff BMW was extremely helpful and maintained contact. Cardiff, United Kingdom. Get contact details, videos, photos, opening times and map directions. Mark James at Sytner Cardiff was most friendly and helpful, nothing was too much trouble explaining some of the new innovations on the BMW 118 m Sports Sport Hatch. This is not based on any mechanical work done on my vehicle and if you wish me to expand please feel free to contact me. Whilst staff have come and gone over the years the quality of service has remained the same, including a successful goodwill claim on one occasion. We have equipt the garage with all the latest equipment to ensure they deliver results. 3 Days ago. 2.8. The staff are great from reminder texts, the video health check, updates on completion time. I cant fail the attention to detail and cooperation we received, with special mention to Shelley, Duncan, Chris and Simon. Everything went down hill after we signed and committed to the vehicle. I was well Informed throughout the day by Josh and received a great video from one of the servicing guys on my vehicle. Welcome to Sytner Cardiff. Mr Mark James was extremely helpful and accommodating through out the whole process. I have know the Cardiff dealership for many, many years. Regards, Dean James, Head of Business, By Julian Davies 12 Days ago | VERIFIED PURCHASE. The challenge will take place in August, so we really would love your support and please help us raise money for our chosen charity 'Woodenspoon'. BMW make it so easy for the customer. With state-of-the-art dealerships nationwide, Sytner is one of the largest BMW groups in the UK network. very good for me and you. Mark & Ivy, Dear Mr Jones, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW and Daniel in particular, we look forward to seeing you again soon! Closed Now. Mercedes Benz Qualified Motor Technician Mercedes benz cardiff and newport I initially spoke to Tasha who was friendly and a great help, she passed us over to another man to assist with finding a used car. Conner was very helpful would deal with him again and would recommend him to anyone first class member of your team. We're proud to offer a wide range of Approved Used cars from BMW at our Sytner BMW dealerships across the country. But recognition of the fault and steps to take led to a successful conclusion. The new 43,000 sq ft development will replace an existing dealership in the city. Lovely coffee , friendly staff, I like my car's to be well looked after in someone else's hands, Excellent customer service, very pleasant service staff who kept me updated with an arrival video, I received numerous phone calls who were all very kind and caring.10/10. customer service is excelent Operating between the Used Car Sales Manager and Retail Manager/Sales Executive teams, the role is responsible for ensuring all used car enquiries are impeccably handled and conversion rates maximised. 50 Penarth Road Cardiff South Glamorgan CF10 5RS. Liked the video showing condition of vehicle. Welcome to Sytner Select Cardiff. It is indeed a phenomenal car! Connor looked after my reservation and was helpful, polite and knowledgeable. In these challenging times they are working hard to ensure that the level of service is maintained. 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